About Us - The Mansion House, Biggleswade, Shuttleworth

Panoramic of The Mansion House

The Mansion House is managed by Bedford College Services on behalf of the Shuttleworth Trust.  The Trust was established in 1944 by Dorothy Clotilda Shuttleworth in memory of her son Richard.


The Mansion House logo

THE MANSION HOUSE MISSION:

We provide unique and memorable customer experiences in a historic country house setting with award-winning food and unrivalled service and value.

In doing so we ensure we honour our environmental responsibilities, create good returns to reinvest into the local community, and provide an environment in which our staff excel and feel there is no better place to work - creating a ‘can-do’ culture.


STAR PERFORMERS

The team at The Mansion House won the Small/Medium Sized Business of the Year at the 2011 Rising Stars, Bedfordshire and Luton Business Excellence Awards on Thursday 10 November 2011. We continued this in 2012 with a 'Highly Commended' award. We also won Gold at the 2012 FSB Bedfordshire Awards.


FSB Bedfordshire Business Awards 2012Rising Stars awards
East of England Business Champions 2012 - FinalistRising Stars 2012 - Highly Commended


THE MANSION HOUSE VALUES:

  • Excellence:  We provide a consistently high quality service to our customers.  We constantly strive to improve and innovate in every area to add value.  Excellence cannot be achieved without excellent people – we hire and retain the best employees we can find and make training and development our top priority.

  • Experiences:  Creating memorable experiences for our customers is at the heart of everything we do.  We listen to our customers’ needs to provide unique and personalised experiences that delight, satisfy and exceed expectations.

  • Environment:  We strive in every area of our business to reduce our impact on the environment.  We contribute to upskilling the local community by providing work experience and training opportunities to young people, and reinvesting our profit into local education.