Terms & conditions
Deposits: All reservations must be confirmed within 10 days of making a provisional booking with a £10 per person deposit. Deposits are non-transferable and non-refundable
Final Payment: The final balance is payable no later than 14 days prior to the function date. Failure to make payment by this date will result in cancellation of your booking.
Final Details: Event details must be confirmed 21 days prior to your event date and should include any special dietary requirements, menu orders and final numbers. Once final numbers have been submitted refunds will not be given should the party numbers reduce from those confirmed.
Cancellation: Refunds will not be given on any payments made should you wish to cancel your booking.
Bedford College Services Ltd trading as The Mansion House, Old Warden Park reserves the right to
i) Alter this programme and prices without notice.
ii) Offer alternative dates or refund all monies paid if the minimum numbers are not met.
Pricing: Rates include VAT at the current prevailing rate of 17.5% and are subject to legislative increases.
Non-Arrival: Refunds will not be given for failure to attend.
Minimum numbers: Minimum party numbers apply as stated under each event
Room Location & Seating: Seating, table and room arrangements are decided by the venue except for exclusive hires.
Dress Code: Smart dress is recommended except where otherwise stated. Black Tie only for the New Years Eve Ball.
Conduct: The venue reserves the right to remove from the venue any guest(s) whose behaviour is detrimental to other guests, staff and/or property.
Smoking is not permitted within any building.
The company have sole right for the provision of services at the event and no consumables may be brought onto the premises without prior written consent.
Liabilities: Bedford College Services Ltd trading as The Mansion House, Old Warden Park nor any employee or agent accepts no liability for loss or damage to property belonging to the customer, its guests, employees or other agents at the event.
Bedford College Services Ltd trading as The Mansion House, Old Warden Park nor any employee or agent accepts any liability for the temporary closure of any of the facilities or cancellation of events at the venue, including but not limited to closure required for maintenance work, inclement weather, Civil unrest, threat of war or warm, political action, natural disaster, Fire, epidemic, regulatory action, or acts of terrorism.